Design Thinking in Action: Build Better Client Experiences
Most agencies want to innovate, but don’t know where to start. In this hands-on workshop, you’ll learn AgencyBloc’s client-centered approach to product design, rooted in Stanford’s design thinking methodology.
What is the executive leadership forum at BlocBuilder 2026?
This is not a lecture. It's a collaborative workshop where everyone has the opportunity to experiment, share, and learn.
You’ll actively work through a real problem, practice simple tools to better understand your clients, and test new ideas quickly — without big budgets or long timelines. Led by AgencyBloc’s Chief Product Officer and a Stanford adjunct faculty member, this exclusive leadership learning session blends proven theory with real-world agency examples.
You’ll leave with practical techniques and small experiments you can run immediately to engage clients more deeply, learn faster, and improve how your agency serves, grows, and innovates.
Who should attend the executive leadership forum at BlocBuilder 2026?
The leadership forum is ideal for agency owners, principals, managers, and other leadership members. Join this session if you want to:
- Better understand your clients
- Improve how to serve your clients
- Experiment and try new ideas without added risk or complexities
Whether you're a leader of a single-agent operation or a multi-agent agency, this session is designed for those who are responsible for growth and client experience and who want practical tools they can use right away.
About Scott Sanchez
Scott Sanchez is a human-driven leader with deep expertise in product management, design, innovation (aka “design thinking”), and collaborative leadership. He’s known for turning sharp customer insights into simple, impactful products and experiences that delight customers and unlock growth.
More about Scott:
- Is the Chief Product Officer for AgencyBloc, focusing on helping agencies grow and succeed through simpler experiences, more intuitive workflows, and practical innovation
- Holds an MBA from Harvard Business School and a bachelor’s degree in electrical engineering from Princeton University
- Serves as adjunct faculty at the Hasso Plattner Institute of Design at Stanford University and Emory University’s Goizueta Business School
- Partners with K-12 schools, colleges and universities, nonprofits, and community organizations to help unleash the creative potential of innovators of all ages
Scott is passionate about nurturing others and looks forward to building this workshop to help you address, test, and develop strategies to overcome your growth and client service challenges.
How to Buy a BlocBuilder 2026 Leadership Forum Ticket
To attend the Leadership Forum, you will need to purchase a General Admission Ticket and a Leadership Forum Ticket.
How to buy a Leadership Session Ticket:
- If you haven’t purchased BlocBuilder tickets yet, add the number of General Admission Tickets and Leadership Forum Tickets you want, then proceed to checkout.
- If you've already registered for BlocBuilder 2026, easily sign in. Select the number of Leadership Forum Tickets you want to purchase, click Continue, and fill out the buyer details.
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